Welcome to NEPSAN. These Terms of Service ("Terms") govern your access to and use of the NEPSAN website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. About NEPSAN

NEPSAN is a provider of freshness, hygiene, cleaning, and odour-control solutions designed for homes, workplaces, and commercial environments.

2. Acceptance of Terms

By using our website, placing an order, or accessing any NEPSAN services, you confirm that you are at least 18 years of age or using the website under the supervision of a parent or legal guardian.

3. Products and Services

NEPSAN strives to ensure that all product descriptions, images, specifications, and pricing are accurate and up to date. However, we reserve the right to modify, discontinue, or update products and services without prior notice.

Product images are for illustration purposes only and actual products may vary slightly in appearance, packaging, or design.

4. Orders and Payments

By placing an order, you agree that:

• All information provided is accurate and complete.
• You are authorized to use the selected payment method.
• Payment must be completed before order processing.
• NEPSAN reserves the right to cancel or refuse any order at its discretion.

In the event of pricing errors or product availability issues, we may contact you to modify or cancel the order.

5. Shipping and Delivery

Delivery times are estimates and may vary depending on location, courier services, weather conditions, and other factors beyond our control.

NEPSAN is not liable for delays caused by third-party shipping providers or unforeseen circumstances.

6. Returns and Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers must review the applicable policy before requesting a return or refund.

7. Product Usage

Customers must use NEPSAN products according to the instructions provided on product packaging and labels.

NEPSAN shall not be responsible for damages, injuries, or losses resulting from:

• Improper use of products
• Failure to follow instructions
• Unauthorized modification of products
• Use beyond intended purposes

Always keep products away from children and use them responsibly.

8. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Product names
• Graphics
• Images
• Text
• Product descriptions
• Website design

is the property of NEPSAN and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission from NEPSAN.

9. User Conduct

You agree not to:

• Violate any applicable laws or regulations.
• Interfere with website security or functionality.
• Submit false, misleading, or fraudulent information.
• Attempt unauthorized access to our systems.
• Use the website for unlawful purposes.

NEPSAN reserves the right to restrict or terminate access for violations of these Terms.

10. Limitation of Liability

To the fullest extent permitted by law, NEPSAN shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Website usage
• Product usage
• Service interruptions
• Delayed deliveries
• Data loss
• Third-party actions

Our total liability shall not exceed the amount paid for the purchased product or service.

11. Third-Party Services

Our website may contain links to third-party websites, services, or platforms.

NEPSAN is not responsible for the content, policies, security, or practices of third-party websites.

Users access such websites at their own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Disclaimer

NEPSAN products are intended for general freshness, cleaning, and hygiene purposes only.

While we strive to provide effective products, individual results may vary depending on usage conditions, environment, and application methods.

No guarantees are made regarding specific outcomes beyond those required by applicable law.

14. Changes to Terms

NEPSAN reserves the right to update, modify, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of updated Terms.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms or the use of NEPSAN products and services shall be subject to the exclusive jurisdiction of the courts of Akola, Maharashtra, India.

16. Contact Information

For questions regarding these Terms of Service, please contact:

NEPSAN  

📞 +91 78410 48125
✉ nepsan.india@gmail.com